What Is It?
Chatnbook, the Tinder for hotels, is the easiest way to discover which properties light your fire. Simply enter a few details about your trip—then sit back and scroll through the contenders. Once you’ve landed on “the one,” simply swipe right and spark the conversation. Chatnbook is all about relationships and conversations, guaranteeing satisfaction and savings for all. After all, the app is a matchmaker—not a middleman.
Chatnbook was created for travelers, by travelers. Start chatting with any of the app’s 700,000 properties plus, enter a group chat with friends and the hotel! Chatnbook creates a group message for real-time queries and answers, eliminating the headache of relaying information and conducting informal opinion polls.
Chatnbook capitalizes on weak link of most booking sites: the actual booking process. We were thrilled to say goodbye to digital forms and hello to a real-life hotel representative. Chatnbook enables direct booking, eliminating the middleman and subsequent commission fees. If you like saving money and talking with real humans, continue reading.
How Does It Work?
Sites like Trivago and Hotels.com certainly are valuable resources for travelers and hotels alike, providing tourists with a treasure trove of information about local areas, price points and what to expect upon arrival. Hotels listed on these sites are seen by thousands of travelers, bringing in new business. Win-win, right? Not quite.
The hotel pays a pretty penny for this marketing expense. Booking sites often take 15%–30% on every reservation. Therefore, booking sites are inclined to make sure you book through them, rather than directly with a property. This explains why it’s impossible to find a property’s phone number or email on a site like Airbnb or Kayak.
So where are their phone numbers? Much like Tinder, Chatnbook eliminates playing hard-to-get from the equation. Chatnbook will get you directly in touch with the property. Much like setting up an online dating profile, you’ll begin your Chatnbook journey by answering some questions about who you are and what you’re looking for. You can enter criteria such as travel dates, preferred neighborhoods, and ideal amenities. Then, get swiping! “Suitors” screens will display photos of the hotel with its nightly rate, star rating, amenities, street and map view. If you “like” the place, you’ll have the option to chat directly with the hotel.
While picking up the phone does offer the good, old-fashioned human connection, we love Chatnbook’s built-in chat because it eliminates paying international calling fees or being shackled to business hours. Plus, all of your back-and-forths are saved and easily exported—no need to take notes!
Our Favorite Part:
Chatnbook connects you with a local friend—or at least acquaintance—far in advance of your visit. Rather than waiting to talk to the concierge on arrival, your go-to hotel person through the app can help prepare some arrangements today, from afar. Whether it’s a quick gut check or a referral request, it never hurts to ask the hotel for advice.
There’s nothing to lose by chatting up a hotel on Chatnbook. Who knows, the concierge may become a Facebook friend, or point you in the direction of a locals-only hole-in-the-wall. Our advice? Save money, gain friends and make memories through Chatnbook.
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